Why Tipping in the US Feels Out of Control — And What We Can Do About It
A few months ago, I bought a takeout coffee from a self-serve kiosk. No human interaction. Just me, a screen, and a “Would you like to leave a tip?” prompt before I could even grab my drink. Tip who exactly? Sound familiar? Whether it’s a 20% prompt for a counter service bagel or a “suggested” …